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Help center & user guide

Step-by-step instructions for every part of ekomeye.

Money

Reports: profit, channels, moderators

  • Profit & loss — revenue from delivered orders minus product cost, courier fees and operating expenses. ROAS = revenue ÷ ad spend (record ad spend as an expense).
  • Income & expense — month-by-month and year-by-year: revenue, product cost, courier fees, operating expenses, net profit, money in/out and every category. Export to CSV for your accountant.
  • By channel — orders, delivery rate and profit per channel.
  • Moderator performance — chats handled, average first-reply time, leads, conversion, orders, deliveries, returns, delivery rate, commission earned and paid. Pay commission from here.
  • Products — best sellers and margins. Customers — top buyers.

Pick any date range and export every report to CSV.